> For the complete documentation index, see [llms.txt](https://docs.sinfonia.zone/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sinfonia.zone/contact-us/customer-support.md).

# Customer support

Sinfonia has no real customer support but in case you are experiencing problems or malfunctions with any of its features you can always ask for support in the various communities and someone from the team or the community itself will always be there to offer support.<br>

Communities:

* [**Discord**](https://discord.gg/wfC4f8USHr)
* [**Telegram**](https://t.me/Sinfoniazone)

In the event you're experiencing any issue that requires privacy or it couldn't be solved within the community, send us an email at <sinfonia@bitsong.io> and the team will get back to you as soon as possible.


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